Topic: In an uncertain economic environment, the two most important things you can focus on is customer retention and operational efficiency. With increasing competition, changing consumer habits, and an influx of more educated shippers, it is critical for warehouse professionals to adopt new fulfillment strategies that improve customer satisfaction, increase efficiency, and reduce costs. This webinar will cover topics such as the impact of tech enabled 3PLS/4PLs and how to compete, the importance of data analytics in fulfillment strategies, and how to develop a sustainable, customer-centric approach to warehousing.
Presenter: With a unique background in both the supply chain and software development industries, David Miller has been one of the primary architects of our award-winning, cloud-based warehouse management products. His background includes such diverse posts as branch manager for C.H. Robinson, one of the world’s largest third-party logistics (3PL) providers, Vice President of Technology for Logistix Services, and Director of IT for B.E. Logistics Inc. David’s duties include managing the lifecycle of our products, including roadmap planning, development scheduling, specification writing, and training. His efforts have helped Extensiv grow our unique users by more than 200% on an annual basis. David has been certified as a Microsoft Certified Database Administrator (MCDBA) and holds a BA in Economics from the University of Southern California.
