IWLA Document Library IWLA members: please log into your portal to access members Only documents IWLA Documents available to the public Standard Terms and Conditions for Merchandise Warehousing – Updated October 2020 – Word FormatStandard Terms and Conditions for Merchandise Warehousing – Updated October 2020 – PDF FormatIWLA Bylaws (Ratified March 2020)IWLA Directory of Warehouse Logistics Providers and Partner 2022-2023 NEW – PDF FormatIWLA Glossary and Terminology IWLA Council Documents Food Council CharterIWLA Inclusion & Diversity Policy Samples – Word FormatIWLA Inclusion & Diversity Policy Samples – PDF FormatCase Study – Understanding the Relationship Between on-the-job Performance and Criminal Record – PDF Format