IWLA Fulfillment Council


The IWLA Fulfillment Services Council focuses on the unique issues of providing B2C and B2B fulfillment services to 3PL customers. It also works to help interested warehouse-based 3PLs explore the fulfillment services business model via educational sessions, documents, checklists, and peer-to-peer connection.

Statement of Purpose

A growing number of IWLA member companies process direct-to-consumer orders for their customers. And many others are considering entering this growing service area.

The IWLA Fulfillment Services council exists to share information about the business of delivering fulfillment services; to educate warehousing professional and owners interested in fulfillment services; and create a network of professionals with this business interest. In short, creation of and participation in the IWLA Fulfillment Services Council will:

  • bring together warehousing professionals with in an interest in the fulfillment services;
  • create a forum to discuss all facets of fulfillment services (from initial entry into the service to landing customers to value-added services a warehouse may offer);
  • make IWLA a recognized leader in fulfillment services and in serving the educational needs specific to the fulfillment services business model; and
  • advance the IWLA’s credibility as a trade association for the entire warehouse-based 3PL industry.