International Warehouse Logistics Association Privacy Policy
Last Updated: September 1, 2026
The International Warehouse Logistics Association (“IWLA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our members, event attendees, website visitors, mobile application users, and others who interact with IWLA.
This Privacy Policy describes how IWLA collects, uses, shares, stores, and protects information when you use our websites, mobile applications, event services, membership services, educational programs, and other IWLA services.
This Privacy Policy applies to IWLA-operated websites and digital services, including IWLA.com and the IWLA mobile event application.
Information We Collect
Depending on how you interact with IWLA, we may collect information such as:
Contact and Profile Information
- Name
- Email address
- Telephone number
- Mailing or business address
- Job title
- Employer or organization
- Professional and membership information
Membership Information
When you or your organization becomes an IWLA member, we may collect information necessary to administer membership, provide member benefits, maintain our member directory, process renewals, and communicate with you.
Event and Registration Information
When you register for or participate in an IWLA event, we may collect information including your contact information, company, job title, registration selections, sessions, event preferences, attendance information, and other information you voluntarily provide.
Payment Information
When you make payments to IWLA, payment information may be processed by IWLA’s third-party payment providers. IWLA may receive transaction information associated with the payment but the association does not necessarily receive or store complete payment-card information.
Website and Technical Information
When you use our websites or digital services, certain information may be collected automatically, such as:
- IP address
- Browser and device information
- Operating system
- Pages viewed
- Date and time of access
- Referring pages
- Website and application usage information
- Cookies and similar technologies
IWLA Mobile Event Application
IWLA provides a branded mobile application for certain IWLA events. The application uses Cvent Attendee Hub technology.
When you use the IWLA application, information may be processed to provide features such as:
- Event schedules and agendas
- Session information
- Speaker information
- Exhibitor and sponsor information
- Personalized agendas
- Event announcements
- Push notifications
- Surveys and polls
- Attendee networking
- Meetings and messaging
- Event participation and engagement features
Depending on the features enabled for a particular event, information about your interactions with the application may also be collected.
Cvent and other technology providers may process information on behalf of IWLA as necessary to operate and support these services.
How We Use Information
IWLA may use personal information to:
- Administer IWLA memberships
- Process event registrations
- Provide member benefits and services
- Operate IWLA events and educational programs
- Provide access to IWLA websites and mobile applications
- Communicate important membership and event information
- Send event notifications and reminders
- Provide customer and technical support
- Improve IWLA programs, events, websites, and digital services
- Analyze participation and engagement
- Maintain organizational and financial records
- Protect the security and integrity of our systems
- Comply with applicable laws and legal obligations
How We Share Information
IWLA does not sell personal information for monetary compensation.
We may share information with third parties when reasonably necessary to operate IWLA and provide our services, including:
- Event technology providers, including Cvent
- Payment processors
- Website and hosting providers
- Email and communication providers
- Association-management and membership technology providers
- Event venues and service providers
- Professional advisers and other service providers
- Fellow IWLA members
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect IWLA, our members, users, or others.
Certain information may also be shared with other event participants, exhibitors, sponsors, or partners when you choose to participate in features or activities that involve such sharing.
Cookies and Analytics
IWLA websites and digital services may use cookies and similar technologies to operate our services, remember preferences, understand usage, measure performance, and improve the user experience.
Third-party technology providers used by IWLA may also use cookies or similar technologies in accordance with their respective services and privacy practices.
Push Notifications
The IWLA mobile application may request permission to send push notifications.
These notifications may include event announcements, schedule reminders, program updates, and other information related to IWLA events.
You can disable push notifications at any time through your mobile device settings.
Data Security
IWLA uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, mobile application, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
IWLA retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, administer our membership and programs, maintain appropriate business records, and satisfy applicable legal, contractual, accounting, and regulatory requirements.
Information processed by third-party service providers may also be subject to their applicable retention practices and contractual obligations.
Your Privacy Choices and Requests
Depending on applicable law and your relationship with IWLA, you may request that we:
- Provide information about personal information associated with you
- Correct inaccurate information
- Update your information
- Delete certain personal information
- Address questions regarding how your information is used
Certain information may need to be retained for legitimate business, contractual, security, or legal purposes.
To submit a privacy request, contact IWLA using the information provided below.
Third-Party Websites and Services
IWLA websites and applications may contain links to websites or services operated by third parties.
IWLA is not responsible for the privacy practices, security, or content of independently operated third-party websites or services. We encourage users to review the applicable privacy policies before providing personal information.
Children’s Privacy
IWLA’s membership, events, websites, and mobile application are primarily intended for professionals and businesses in the warehouse logistics industry and are not directed toward children.
IWLA does not knowingly collect personal information from children through its services in violation of applicable law.
Changes to This Privacy Policy
IWLA may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.
When changes are made, the Last Updated date at the top of this page will be revised.
Contact IWLA
Questions or requests concerning this Privacy Policy or IWLA’s handling of personal information may be directed to:
International Warehouse Logistics Association (IWLA)
Website: IWLA.com
Email: mail@IWLA.com